What’s the process after I submit an order?
You will immediately receive an invoice followed by an email or call (within 24 hours) to confirm pick-up or delivery time.
How long will it take to receive my order?
Minimum 2 business days and within a week. If you require your products sooner please email us at and we will accommodate where possible.
What is the minimum order?
There is no minimum order. If you would like a special delivery which falls outside our pick-up points then orders under $500 are charged at $50. Free delivery for orders over $500.
What is the order cut off time?
Ideally please order by Friday 5pm for pick-up the following week. Otherwise at least 2 business days before your scheduled pick-up location.
How do I receive my order?
There are a number of pick-up locations including Central, Clearwater Bay, Lam Tin, Tseung Kwan O and Sai Kung. Check the schedule for your area here. Please email us at for delivery which fall outside of this schedule and we will accommodate where possible.
What if I live outside your Standard Delivery area?
If you need a customised delivery then email us at and we will do our best to sort something out for you! We may have to apply an extra delivery charge to cover the cost.
How do I pay for my order?
Cash on pick-up or delivery or via HSBC PayMe App
Will I receive a receipt for my purchase?
Yes! Being green, we will email your receipt/invoice to you.